The Steam platform was publicly announced at the Game Developers Conference event on March 22, 2002, and released for beta testing that day. Valve began its own platform development in 2002, using the working names "Grid" and "Gazelle". They approached several companies, including Microsoft, Yahoo!, and RealNetworks, to build a client with these features, but were declined. Through user polls at the time of its announcement in 2002, Valve also recognized that at least 75% of their users had access to high-speed Internet connections and realized they could deliver game content faster directly to players than through retail channels. They decided to create a platform that would update games automatically and implement stronger anti-piracy and anti-cheat measures. Valve was looking for a better way to update its published games, as providing downloadable patches for multiplayer games resulted in most of the online user base disconnecting for several days until players had installed the patch. Steam's success has led to the development of the Steam Machine gaming PCs in 2015, including the SteamOS operating system and Steam Controller Steam Link devices for local game streaming and in 2022, the handheld Steam Deck tailored for running Steam games. By 2021, the service had over 34,000 games with over 132 million monthly active users. By 2017, game purchases through Steam totaled about US$4.3 billion, or at least 18% of global PC game sales according to Steam Spy. The service is the largest digital distribution platform for PC gaming, with an estimated 75% of the market share in 2013 according to IHS Screen Digest. The platform's storefront also offers other digital content and Valve gaming hardware, including productivity software, game soundtracks, videos and VR headset Valve Index. Mobile apps to access online Steam features were first released for iOS and Android in 2012. Initially developed for Microsoft Windows operating systems, Steam was released for macOS in 2010 and Linux in 2012. Many game publishers began distributing their titles on Steam that year. Valve released a freely available application programming interface (API) called Steamworks in 2008, which developers can use to integrate Steam's functions into their products. Steam client's functions include game update automation, cloud storage for game progress, and community features such as direct messaging, in-game overlay functions and a virtual collectable marketplace. Steam offers various features, like digital rights management (DRM), game server matchmaking with Valve Anti-Cheat measures, social networking, and game streaming services. It was launched as a software client in September 2003 to provide game updates automatically for Valve's games, and expanded to distributing third-party titles in late 2005. Not every topic with a "Contact Steam Support" button lets you create a ticket.Steam is a video game digital distribution service and storefront developed by Valve Corporation. I learned nothing in the nearly two hours I've spent fighting the wizard and I don't anticipate that Valve is going to pay me for the effort I've expended identifying the three separate issues with their website that I mentioned above.ĮDIT: And I still haven't found a "Spotted an error? Click to provide feedback about this article," link.ĮDIT 2: On a side note, the category "Contacting Steam Support" has two articles, the other one is "Providing Proof of Ownership" which *requires* the intervention of Steam Support staff AND has about 20 links with text like "Please create or update your existing Steam Support ticket with this information." and every single link takes you back to the top of the wizard. Trying that I understand your position at the same time I have limited sympathy because of the sheer number of "dead" links I've run into inside the wizard that claimed to be able to help and dropped me back at the top of the wizard again. Why does even exist? Can't it be replaced with "No, you don't." and save some Thank you. How the **** did they make Steam Support /worse/? There is nowhere in the unhelp site to select any failed purchase. The recommended advice is "Use the Help site to select your failed purchase". And demonstrates a bug in the website escaping html entities in the field. Is only a topic about retail CD keys? which you can't even buy on the Steam Store?ĭid anyone even check this before putting it live? :S "I can't complete my purchase on the Steam Store" Why is the help website so terrible? The back button doesn't work and loading the next page is *ungodly* slow, upwards of a minute to load two paragraphs of text? I've spent an hour clicking on things in and and I want my **** hour back. There is nothing I can click on that will let me contact Steam Support. Steam support used to be ok but slow, and I could live with it.
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